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HD Pro Webcam C920  V-U0028

Updating UVC drivers to Logitech drivers

Updated:  08/31/2014 08:26 PM

Windows XP

When you're using UVC drivers, the QuickCapture software will display the following message:

Image

To verify that you have UVC drivers installed:

  1. Go to Device Manager

    • Start > Control Panel > System > Hardware > Device Manager

  2. Check each of these component categories:

    • Imaging devices

    • Sound, video and game controllers

    • Universal Serial Bus controllers

      You should see a "USB Video Device" entry under each.

      Image

      NOTE: If all of these three entries show "USB Audio Device," you'll need to manually load the Logitech driver for each entry.

To update each "USB Video Device" entry:

Image

  1. After selecting Update Driver, the Hardware Update Wizard will appear. Select the "No, not this time" option and then click the Next button.

    Image

  2. Select "Install from a list or specific location (Advanced)" and then click Next.

    Image

  3. Select the Logitech camera as your device and then click Next.

    Image

    NOTE: This screen shows the Logitech QuickCam Pro 9000 as an example.

    The drivers will begin to install.

    Image

  4. Click the Finish button once the installation process is complete.

    Image

  5. Click the Yes button to restart your computer for the changes take effect.

    Image


Windows 7 and Vista

When you're using UVC drivers, the QuickCapture software will display the following message:

Image

To verify that you have UVC drivers installed:

  1. Go to Device Manager.

    • Start > Control Panel > Hardware and Sound > Devices and Printers > Device Manager

  2. Check each of these component categories:

    • Imaging devices

    • Sound, video and game controllers

    • Universal Serial Bus controllers

      You should see a "USB Video Device" entry under each.

      Image

      NOTE: If all of these three entries show "USB Audio Device," you'll need to manually load the Logitech driver for each entry.

To update each "USB Video Device" entry:

  1. Right-click USB Video Device and select Update Driver Software.

    Image

  2. In the Update Driver Software window that appears, select Browse my computer for driver software.

    Image

  3. Select Let me pickā€¦ and then click Next.

    Image

  4. Select the Logitech camera as your device and then click Next.

    Image

    NOTE: This screen shows the Logitech HD Pro Webcam C910 as an example.

    The drivers will begin to install.

    Image

  5. After the installation process is complete, you'll get a confirmation screen letting you know the drivers have been installed. Click the Close button.

    Image

  6. Click the Yes button to restart your computer for the changes to take effect..

    Image


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