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My Harmony remote sends a command multiple times on a single button press

Updated:  08/31/2014 08:26 PM
Symptom:
This issue occurs because of a configuration in the Harmony settings. The remote is either sending a command too many times or not often encough, depending on the sensitivity of the device.

Solution:
To resolve the issue, do the following:

  1. Launch the Logitech Harmony Remote software and login to your account
  2. Click on the Imagetab

  3. Click on the Imagebutton for the device which is not responding correctly

  4. Select ...responds to some commands either too many times or only occasionally.

    Image

  5. Lower the number of commands sent per button press if the commands are repeating unnecessarily. Raise the number if the device responds once when a button is pressed several times.
    NOTE: the default is usually set to '3'.

    Image

  6. Click on the Imagebutton to save your changes
  7. Click on the Imagebutton to update your remote

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