If the Harmony Remote displays Safe Mode, it will not be able to control any of your devices

To take the Harmony Remote out of Safe Mode, please follow these steps:

1. Please remove the battery from your remote
2. After 10 seconds, re-insert the battery into your remote
3. The Harmony Remote should now be working correctly

If this does not resolve the issue, please proceed to re-install the firmware on your Harmony Remote. To do this, launch the Logitech Harmony Remote Software on your computer and login to your account.

1. Click on the  button
2. Click on the  button. Follow the onscreen instructions to upgrade the firmware on your Harmony
3. Once completed, you will be prompted to update your remote. Please do so. If you were not prompted to update your remote, you will need to. Click on the button and follow the onscreen steps
4. Please un-plug the remote from your computer and test