Choose the version of Skype you have installed on your computer:
Skype 6.x
Verify that your Logitech webcam is functional
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Launch the Logitech Webcam Software (LWS):
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LWS 1.x: Start > Programs > Logitech > Logitech Webcam Software > Logitech Webcam Software
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LWS 2.x: Start > Programs > Logitech > Logitech Webcam Software
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Click the Quick Capture option.
LWS 1.x LWS 2.x -
Make sure you can see yourself in the LWS window.
LWS 1.x LWS 2.x -
Close the LWS window.
Verify that the Logitech webcam is selected in the Skype Settings
NOTE: The screenshots below show the Webcam C930e as an example. Skype will show your Logitech webcam.
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Launch Skype (Start > Programs > Skype > Skype).
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From the Tools menu, from the Options.
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On the Skype sidebar, click Video Settings.
Your webcam should now be showing video as in the example below.
NOTE: If no camera is found, you'll receive an error message (shown below). Make sure your camera is plugged into a working USB port and that your camera software is installed.
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If your Logitech webcam has a built-in microphone, verify that it is selected in the Microphone drop-down menu.
NOTE: If your Logitech webcam doesn't have a built-in microphone, you'll need to use an external one to talk to your contacts.
Skype 5.x
Verify that your Logitech webcam is functional
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Launch the Logitech Webcam Software (LWS):
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LWS 1.x: Start > Programs > Logitech > Logitech Webcam Software > Logitech Webcam Software
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LWS 2.x: Start > Programs > Logitech > Logitech Webcam Software
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Click the Quick Capture option.
LWS 1.x LWS 2.x -
Make sure you can see yourself in the LWS window.
LWS 1.x LWS 2.x -
Close the LWS window.
Verify that the Logitech webcam is selected in the Skype Settings
NOTE: The screenshots below show the Webcam 200 as an example. Skype will show your Logitech webcam.
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Launch Skype (Start > Programs > Skype > Skype).
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From the Tools menu, from the Options.
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On the Skype sidebar, click Video Settings.
Your webcam should now be showing video as in the example below.
NOTE: If no camera is found, you'll receive an error message (shown below). Make sure your camera is plugged into a working USB port and that your camera software is installed.
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If your Logitech webcam has a built-in microphone, verify that it is selected in the Microphone drop-down menu.
NOTE: If your Logitech webcam doesn't have a built-in microphone, you'll need to use an external one to talk to your contacts.
Additional information
If you still can't see or hear the other person, it can be due to a variety of possible issues, including:
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Windows or third-party firewall settings.
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Services blocked by your internet service provider (AT&T, Comcast, etc.).
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Missing Windows system components.
For assistance with these issues, visit the Logitech Video Software and Services page. You can also visit the Help Page for Skype.