APPLICATION | Random: Warnings text does not show up on some systems even for bad video quality in mixer. |
High Resolution + Borders + Chroma Key settings on low performance systems can possibly slow down/freeze app. | |
Even on high end NVIDIA supported GPUs, app shows resolutions depending on the camera type [Example: no Brio, no 4K] | |
NVIDIA GEOForce GPU may be available in Display Adapter; App does not necessarily show in Encoder list for user to pick | |
4K for BRIO cameras and Intel Cards: 4K shows up in the list only if the check for Intel +GPU specs checks pass. | |
1080p and 4K will inherently have additional delay (on top of any new issues that may be caused by resource usage) | |
Warnings during recordings cannot be turned off [this overlay message will not feed in to the recording/streaming] | |
Display source on 9:16 or 1:1 mode - Display is cut to adapt to this ratio. | |
Desktop Capture shows black bars on left and right on higher resolution display source | |
Borders should not affect the camera (desktop view currently it is drawn on top of the camera's view) | |
Black bars seen on sources with different aspect ratio (16:10). | |
BRIO should be plugged into USB 3.0 for 4K and other optimal features like HDR. | |
NVIDIA even after closing app, keeps the camera in use. User has to shutdown NVIDIA. [Not a Capture bug] | |
GENERAL | 4K resolution is disabled based on encoder capability for shared surface encoding |
Capture install Fails because of DXDiag check in some machines. User has Nvidia 1080 graphics card, latest drivers and DirectX installed | |
Capture - Upgrade from Beta: Settings from Beta cannot be saved/read after upgrade to final release. | |
Black bars on camera preview when selecting a camera that is being used by another app. | |
STREAMING | Camera cannot be accessed by YouTube if Logitech Capture was open before opening YouTube/webcam. Facebook Live (Chrome) needs browser restart. |
SHORTCUTS | Shortcut assignments not validated. Same combo can be assigned to all. |
VIDEO | Camera feed can have bad issues depending on the USB port where camera is connected to(there are scenarios where camera cannot be recognized as well). |
Frequently Asked Questions
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