Having issues with your keyboard, mouse or Logitech Options on macOS Mojave (10.14)? Apple has a new policy that requires user permission for our Options software. Click Learn More for help with the issue you are experiencing.

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Logitech Options permission prompts on macOS Mojave

Updated:  12/18/2018 11:05 AM
For official macOS Mojave support, please upgrade to latest version of Logitech Options (6.94 or later).

Starting with macOS Mojave (10.14), Apple has a new policy that requires user permission for our Options software for the following features:
  • Accessibility access is needed for scrolling, gesture button, back/forward, zoom and several other features
  • Notifications feature and keystroke assignments under different applications need access to System Events
  • Search feature needs access to Finder
  • Launching Logitech Control Center (LCC) from Options requires access to System Preferences
The following are the user permissions the software needs for you to get complete functionality for your Options-supported mouse and/or keyboard.

Accessibility Access
Accessibility access is needed for most of our basic features like scrolling, gesture button functionality, volume, zoom, and so on. The first time you use any feature that requires accessibility permission, you'll see a prompt as shown below.

Security Prompt

Click Open System Preferences and then turn on the checkbox for Logitech Options Daemon.  

In case you clicked Deny, use the following steps to allow access manually:
  1. Launch System Preferences.
  2. Click on Security & Privacy.
  3. Click the Privacy tab.
  4. In the left panel, click on Accessibility and check the boxes under Logitech Options Daemon to provide access (as shown below). If you are unable to interact with the checkboxes, please click the lock icon on the bottom left corner and then check the boxes.

    Logitech Options Daemon Access


System Events prompts
If a feature requires access to any specific item such as System Events or Finder, you will see a prompt (similar to the screenshot below) the first time you use this feature. Please note that this prompt appears only once, requesting access for a specific item.  If you deny access, all the other features that need access to the same item will not work and another prompt will not be shown.

System Events Prompt

Click OK to allow access for Logitech Options Daemon so that you can continue to use these features. 
 
In case you clicked Don’t Allow, use the following steps to allow access manually:
  1. Launch System Preferences.
  2. Click Security & Privacy.
  3. Click the Privacy tab.
  4. In the left panel, click Automation and then check the boxes under Logitech Options Daemon to provide access (as shown below). If you are unable to interact with the checkboxes, please click the lock icon on the bottom left corner and then check the boxes.

    Logitech Options Daemon Access

NOTE: If a feature still doesn’t work after you grant access, please reboot the system.

 

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